At the Commissioner of Customs (General), ACC Mumbai Zone-III, we are dedicated to upholding our Citizen’s Charter by providing the trade and industry with efficient, transparent, and timely cargo clearance services. Our team is committed to:

• Ensuring swift and seamless processing of shipments
• Addressing grievances promptly and effectively
• Fostering a culture of service and professionalism among our officers

We operate with a strong focus on:

• Integrity and fairness
• Courtesy and empathy
• Transparency and objectivity
• Efficiency and responsiveness

Our goal is to facilitate smooth trade operations while maintaining the highest standards of service and accountability.